Shipping Policy

What is your return policy?

We offer a 30-day return policy. If you’re not satisfied with your purchase, please contact us to start a return or exchange. Items must be unused, in their original packaging, and in the same condition they were received.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and other available payment options shown at checkout. Our checkout is secure and encrypted for your safety.

Can I modify or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once your order has been processed or shipped, changes may no longer be possible.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and estimated delivery times for international orders are calculated at checkout.

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times vary depending on your location, but most orders are delivered within 5-10 business days after dispatch.

During busy periods, public holidays, or courier delays, shipping may take slightly longer.

Order Processing Times

Orders are processed within 1–3 business days after payment has been confirmed.

Orders are not processed or shipped on weekends or public holidays. During busy periods, sales, or holiday seasons, processing times may be slightly longer.

Shipping Times

Once dispatched, orders typically arrive within 5-10 business days, depending on your location. Please note that delivery times may occasionally be affected by customs processing, peak seasons, or carrier delays.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your order. From time to time, we may offer free shipping promotions or bundle-based shipping offers.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details where available. Please allow 2–4 days for tracking information to update after your order has been dispatched.

Incorrect Shipping Information

Please make sure your shipping details are correct before placing your order.

Revlora is not responsible for orders shipped to an incorrect address entered by the customer. If you notice an error in your shipping details, please contact us as soon as possible at:

[Insert support email]

Lost or Delayed Orders

If your order has not arrived within the estimated delivery period, please contact us at:

[Insert support email]

We will help investigate the issue with the shipping provider. Please note that shipping delays may occur due to customs, courier delays, weather events, or peak shopping periods.

Customs, Duties, and Taxes

For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. These fees are the responsibility of the customer and are not included in the product or shipping price.

Multiple Packages

If your order includes multiple items, they may be shipped separately depending on stock availability and fulfilment location. This means your items may arrive at different times.